Privacy Policy | RescueRadar.co.uk

Version 1.1

This page was last updated on 22 December 2025.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we inform you about what data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you understand exactly how we work.

This privacy policy applies to the services of rescueradar.co.uk. You should be aware that rescueradar.co.uk is not responsible for the privacy policies of other sites and sources. By using this website, you indicate that you accept the privacy policy. rescueradar.co.uk respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of UK data protection legislation, the data controller is SNOEI.NET, registered with the Chamber of Commerce under number 24389837. If you have any questions about how we process your personal data, you can contact us using the contact form on our website.

Use of Our Services

When you register for one of our services, we ask you to provide your personal data. This data is used to be able to perform the service. The legal basis for processing this data is the performance of a contract between you and rescueradar.co.uk, or to take steps at your request prior to entering into a contract.

The data is stored on rescueradar.co.uk's own secure servers or those of a third party chosen by rescueradar.co.uk within the United Kingdom or the European Economic Area. We will not combine this data with other personal data that we hold unless we have a lawful basis to do so.

What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity data (such as name and title), contact data (such as email address and telephone number), technical data (such as IP address, browser type, and device information), usage data (information about how you use our website and services), and any other information you choose to provide to us through our contact forms or services.

Communication

When you send us emails or other messages, we may retain these messages. Sometimes we ask you for your personal data that is relevant to the situation in question. This enables us to better answer your questions and requests. The legal basis for this processing is our legitimate interest in responding to your enquiries and providing customer support.

The data is stored on rescueradar.co.uk's own secure servers or those of a third party. We will not combine this data with other personal data that we hold unless we have a lawful basis to do so.

Cookies

rescueradar.co.uk collects data for research purposes in accordance with the Privacy and Electronic Communications Regulations (PECR). This is to gain better insight into our customers, so that we can tailor our services accordingly. rescueradar.co.uk uses "cookies". These are text files that are placed on your computer to help the website analyse how users use the site.

The information generated by the cookies about your use of the website may be transferred to rescueradar.co.uk's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity, and to offer other services related to website activity and internet use, such as advertisements. The legal basis for using essential cookies is our legitimate interest in ensuring the proper functioning of our website. For non-essential cookies, we rely on your consent.

rescueradar.co.uk uses cookies and similar technologies ("cookies") to, among other things, provide you with an optimal user experience. This also allows us to record and analyse visitor behaviour and thereby improve our website. Cookies from us and from third parties may be used to display advertisements and recommend articles on rescueradar.co.uk that match your interests. Cookies may also be used to display relevant advertisements on third-party sites. Third-party cookies also enable you to share information via social media such as Twitter and Facebook. You can manage your cookie preferences at any time through our cookie settings.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer need your personal data, we will securely delete or anonymise it. If this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Purposes

We do not collect or use information for purposes other than those described here unless we have obtained your prior consent to do so. We process your personal data only where we have a lawful basis to do so under UK data protection legislation.

Third Parties

The aforementioned information is not shared with third parties except where necessary to provide our services or where we are required to do so by law. In some cases, the information could be shared internally within our organisation. However, our employees are obliged to respect the confidentiality of your data and sign a declaration to that effect.

We may share your personal data with carefully selected third-party service providers who assist us in operating our website and delivering our services. These service providers are contractually bound to protect your data and may only use it for the purposes we specify. Examples include hosting providers, email service providers, and analytics services.

We may also disclose your personal data if required to do so by law, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Your Rights Under UK Data Protection Law

Under UK data protection legislation, you have the following rights:

Right of access: You have the right to request a copy of the personal data we hold about you.

Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to erasure: In certain circumstances, you have the right to request that we delete your personal data.

Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.

Right to data portability: In certain circumstances, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to object: You have the right to object to the processing of your personal data in certain circumstances, particularly where we are relying on legitimate interests as our legal basis for processing.

Right to withdraw consent: Where we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact form on our website. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

Changes

This privacy statement is aligned with the use of and possibilities on rescueradar.co.uk. Any adjustments and/or changes to this site may lead to changes in the content of this privacy statement. It is therefore advisable to consult this privacy statement regularly. When we make material changes to this privacy policy, we will notify you by updating the version number and date at the top of this page.

We offer all visitors the opportunity to view, change, or delete all personal information that has been provided to us up to that point, subject to verification of your identity and in accordance with your rights under UK data protection legislation.

Amending and/or Unsubscribing from Newsletter or Mailing

At the bottom of each newsletter or mailing, you will find the option to amend your details or to unsubscribe. If you wish to amend your details or have yourself removed from our records, you can contact us. You can do this using the contact form on the website.

Disabling Cookies

Most browsers are set by default to accept cookies. However, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that if cookies are disabled in your browser, some features and services on our and other websites may not function correctly. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and the ICO of a breach where we are legally required to do so.

Questions and Feedback

If you have any questions about this privacy policy or how we handle your personal data, you can contact us via the contact form on our website. We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

About rescueradar.co.uk

rescueradar.co.uk is part of SNOEI.NET. SNOEI.NET is an organisation that aims to build applications and websites that increase social cohesion. SNOEI.NET builds so-called 'Social Cohesive Solutions'. SNOEI.NET is registered with the Chamber of Commerce (Netherlands) under number 24389837.